Located in Delta Airlines Riyadh Office serves as a key hub for regional travelers. This office is a component of Delta's larger plan to preserve its standing in the Middle East and provide seamless service to travelers between the United States and Saudi Arabia. Airline reservations, ticketing, and customer service are among the services offered by the office, which is situated in the center of Riyadh. Travelers can schedule their itinerary and ask questions about available routes, as well as receive help with any unique needs they may have, including upgrades or baggage handling. With the help of the Riyadh office, travelers can book connecting flights within Delta's vast worldwide network and reach destinations in North America, Europe, and beyond.

Excess Baggage Payment Assistance

If you have excess baggage, meaning your luggage exceeds Delta’s weight or size limits, the Riyadh office can help you understand the applicable excess baggage fees. They will also assist with the payment process, whether it's online or at the office, and guide you on how to manage baggage within Delta’s allowed limits.

Assistance with Flight Upgrades

If you are interested in upgrading your seat (e.g., from Economy to Business or First Class), the Riyadh Office can provide information on availability and the process for upgrading your ticket. They can help you explore options such as using frequent flyer miles (SkyMiles), purchasing an upgrade, or checking availability for premium cabins.

Customer Service for Flight Disruptions

Flight disruptions, such as delays, cancellations, or diversions, are an unfortunate part of travel. Delta’s Riyadh office is there to assist passengers with any issues arising from flight disruptions. They will help you understand your options, rebook flights, offer compensation (where applicable), and ensure you have the information you need to continue your journey smoothly.

Travel Advice and Information

The office provides personalized travel advice to passengers, such as the best routes, available flight options, and general travel tips. Whether you are traveling for business or leisure, the Riyadh office will help you plan your trip more effectively by providing insight into travel restrictions, weather, local events, and more.

Visa and Passport Guidance

If you need help with visa requirements for your destination, the Riyadh office can provide guidance on visa procedures, entry requirements, and necessary travel documentation. While the office does not process visas directly, they offer important information on obtaining a visa for various countries and help prepare the documents needed for travel.